Future-Proofing Transportation Agencies through Excellent - PowerPoint PPT Presentation

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Future-Proofing Transportation Agencies through Excellent Performance Management Peter Rafferty May 21, 2019 Organizational Alignment & Performance Cascade Vision Mission Goals Objectives Processes Results Measures Targets

Future-Proofing Transportation Agencies through Excellent Performance Management Peter Rafferty May 21, 2019
Organizational Alignment & Performance Cascade Vision Mission Goals Objectives Processes Results Measures Targets S.M.A.R.T. W.I.G. or B.H.A.G ? The measure we want: The most relevant and feasible quantification of evidence for an outcome strongly linked to a goal
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