The Art of Standing up
Uncovering design pattern in comedy
The Art of Standing up Uncovering design pattern in comedy Who am - - PowerPoint PPT Presentation
The Art of Standing up Uncovering design pattern in comedy Who am I. Why am I doing this. The Act Orator Content Audience Orator Orator Jester Orator Jester Philosophers Content Design pattern Bizarre Assumption Fact
Uncovering design pattern in comedy
15 30 45 60 A B C D E
Fabian Förster
Software Engineer Deutsche Post E-Post Development GmbH @ffoers
Foto: by Anna Fischer https://www.flickr.com/photos/27594459@N04/3922832466/
Foto: Flavio~ https://www.flickr.com/photos/37873897@N06/8008204897
Foto: Kyra Gracie in mount by Craig Bush https://www.flickr.com/photos/bigbadwolfmedia/5381574007
Foto:One Step - Parkour 02 by Stròlic Furlàn / Davide Gabino https://www.flickr.com/photos/strolicfurlan/7589376566
Foto:Sensei Hatakeyama Goro by giallinovagabondo https://www.flickr.com/photos/giallinovagabondo/2387733570
Foto:Happy Little Ninja by Ron McDonald https://www.flickr.com/photos/themickeyd/2571344957
Foto: 2009_April_Karate_10 by Devon Christopher Adams https://www.flickr.com/photos/nooccar/3469527379/
Foto: new beginning by Ozone Ferd https://www.flickr.com/photos/ozoneferd/92943395/
Foto: NYC - Queens - Astoria: Museum of the Moving Image - Animatronic Yoda by Wally Gobetz https://www.flickr.com/photos/wallyg/5651446908/
Foto: Mr. Miyagi by Doran https://www.flickr.com/photos/dopey/5748174750
Foto:AE3R3003 by Don Voaklander https://www.flickr.com/photos/donvoaklander/8481249228
Foto: Emily Solon vs Jennifer Darr by Eric Langley https://www.flickr.com/photos/ericlangleyphotography/10327499713
Foto: IMG_7526 by WannaBEEFarmer Jeff https://www.flickr.com/photos/wannabeefarm/6160549691
http://itsadeliverything.com/is-software-craftsmanship-a-type-of-martial-arts http://www.sw-engineering-candies.com/blog-1/top-10-things-software- developers-can-learn-from-martial-arts http://martinfowler.com/bliki/ShuHaRi.html http://www.agile-environment.com/blog/fox-on-software/2013-10-11-aikido-and- the-philosophy-of-software-development http://c2.com/cgi/wiki?MartialArtsAsSoftwareDevelopmentMetaphor
The Tale of the Never-ending On-Call Shift
DAVE CLIFFE
@CliffeHangers
Layer between systems and people
Centrally manage on-call calendars, alerting and incidents
What is PagerDuty?
Helping you deliver reliable software to happy customers Trusted by 37 of the Fortune 100 and 6000+ customers globally
Incident #1: Oct 27, 2011 Incident #2: May 1, 2013
Incident #3: Coming Soon …
About Me
ALERTS YOU ALERTS MONITORS MONITORS
Redundant Systems = Better Sleep
!Redundancy
Learn when to escalate
Redundant People – Active-Passive, not Active-Active Disclaimer: Single parent? God bless you
But not like this
How often are you waking up?
How are you trending?
CIO, Ferberize, etc.
Was it actionable?
Know the Runbook
What have we learned?
Thank you!
DAVE CLIFFE
@CliffeHangers
APPENDIX
About PagerDuty
Founded by Amazon engineers Thousands of customers, including 37 Fortune 100 Backed by Bessemer Venture Partners & Andreessen Horowitz Offices in San Francisco and Toronto Over 150 employees
ESTABLISHED IN2009
2014 OnDemand 50 Companies to Watch Bessemer Venture Partners Top 300 Private Cloud Companies
Thousands of Customers
37 of the Fortune 100
Every company is software powered
Every company is software powered
1 D&B – F500 companies
downti me
Businesses lose money 1.6 hours
$46 million
lost per year1
Layer between systems and people
Centrally manage on-call calendars, alerting and incidents
Integrated with over 100 partners
Reliability at any scale
Multi-master, multi-provider, multi-methods
Fully distributed across multiple data centers and hosting providers Multiple providers for each contact method End-to-end testing to provide dynamically reorder providers